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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of pat schulte

pat schulte

August 4, 2025

5  out of  5
rating by pat schulte
"I have been with them for over 40 years, my dad was one of her first customers I think. I have always had excellent service, a phone call or email always took care of any issue that I had. I have dealt primarily with Coleen over the years, my sons and most of my siblings still use them. Highly recommended."
We responded:
"Thank you Pat for taking the time to leave a review. Glad Coleen and my office have been able to take are of our insurance needs. My office and I appreciate your business and loyalty all these years."
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Hannah Greenleaf

August 29, 2024

1  out of  5
rating by Hannah Greenleaf
"Called to discuss my bill and Paulette was rude from the moment she answered the phone. I asked her if she is always this rude and she claims she was rude because I have called to complain about my bill many times before. I have NEVER called them except for when setting everything up, and even then I spoke to her associate Belinda. Will definitely be switching who handles my insurance."
We responded:
"Hannah, we are sorry to hear that you are less than satisfied with the service our office has provided. We take customer care very seriously. If there is any confusion, please call our office and we will be happy to help you. (714)985-4288. Thank you, Paulette "
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Jay Schroeder

July 30, 2024

5  out of  5
rating by Jay Schroeder
"Ask and you will receive"
We responded:
"Hi Jay, we appreciate you taking the time to leave a review. "
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Mary Epperly

March 19, 2024

5  out of  5
rating by Mary Epperly
"Super helpful with switching my insurance company. I received a great policy for the best deal out there. Thank you for everything!"
We responded:
"Thank you so much Mary for your kind words. We appreciate your business. Glad we could be of help."
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Harris Fogel

February 23, 2024

5  out of  5
rating by Harris Fogel
"Paulette has been handing our families insurance for decades. She is responsive, knowledgeable, and provides great advice. Paulette is a pro and a great person to boot!"
We responded:
"Thank you Harris for the kind review. I'm glad my staff and I have been able to handle all your insurance needs. I appreciate your business and loyalty for all these years."
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Jason Koh

October 26, 2023

5  out of  5
rating by Jason Koh
"Amazing customer service. I hope to be with State Farm for a long time."
We responded:
"Thank you so much Jason for your kind review. we appreciate your business."
Profile photo of Sandra Garcia

Sandra Garcia

August 24, 2023

5  out of  5
rating by Sandra Garcia
"Belinda from State Farm really helped me with my car needs very promp a professional!! Excellent service!! Would give 10 stars if I could"
We responded:
"Hi Sandra, I'm so glad Belinda has been able to help you with your insurance needs. We appreciate your kind words."
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David Engel

March 9, 2023

5  out of  5
rating by David Engel
"If you want to have an agent this is the place to go."
We responded:
"Thank you for your support and recommendation."
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Liz Gothard

January 19, 2023

5  out of  5
rating by Liz Gothard
"I have worked with Colleen for years. We own several rental properties and I have found her to be helpful and accurate. Questions are answered promptly and explanations are given in plain english- which I really appreciate. When we refinanced to take advantage of lower mortgage rates, she promptly helped the bank with paperwork. I would recommend State Farm - they really have your back."
We responded:
"Thank you Liz for the kind words. Glad Coleen was able to make your process simpler for you.. We are here whenever you need us. "
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Dave Wallace

August 24, 2022

5  out of  5
rating by Dave Wallace
"always super helpful! a Pleasure to deal with"
We responded:
"I appreciate you taking the time to leave us a review. Thank you for the kind words."
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Diane Phippen

August 2, 2022

5  out of  5
rating by Diane Phippen
"Wonderful to work with the staff. They are very responsive and knowledgeable."
We responded:
"Thank you Diane. Glad my team and I are meeting your expectations. we appreciate and value our business."
Profile photo of Heidy Santos

Heidy Santos

July 5, 2022

5  out of  5
rating by Heidy Santos
"State farms is the best insurance to have. I've been with Paulette Maldonado for many year and her customer service and quick response is amazing."
We responded:
"Hi Heidy, thank you so much for leaving a review. We appreciate you and your business for all these years"
Profile photo of Ben Horwich

Ben Horwich

April 6, 2022

5  out of  5
rating by Ben Horwich
"I've been with Paulette's agency ever since I moved to California in 1983. Coleen and Belinda are always on top of things and and are always proactive. I have my cars, homeowners, RV and an umbrella policy for additional liability that was recommended by them and unfortunately I had to use it once. My daughters also have their insurances here. You will not be disappointed with the level of service they provide."
We responded:
"Hi Ben, we appreciate you taking the time to leave us a review. Happy that Coleen and Belinda have been able to help you with all your insurance needs. Thanks again for choosing our office so many years ago. All the best to you and your family."